The AI concierge and operations brain for independent hotels. Answers every guest, dispatches every task, and shows you everything — in real time, day or night.
Hotels lose hours every day on WiFi passwords, checkout times and "is the gym open?" — while the guest with a leaking tap waits 40 minutes for someone to notice.
Altrix Stay answers in 0.9 seconds, opens the right task in the right department, and surfaces every breach the moment it happens — so your team focuses on the moments that matter.
Each module pulls weight on its own. Together they replace the spreadsheet, the WhatsApp group, the radio and the binder behind the desk.
Trained on your menus, policies, neighbourhood and brand voice. Lives in WhatsApp where your guests already are. Answers instantly, escalates with context when it should.
Every request becomes a typed, timed ticket. Housekeeping gets housekeeping, maintenance gets maintenance, F&B gets F&B — with priority, room, and the full guest thread attached.
The live ops dashboard built for the duty manager. Watch every conversation, every open task, every SLA timer — across every floor, in one glance.
Auto-generated weekly digests with the metrics that move reviews: response time, resolution rate, escalation reasons, and the top 5 things your AI got asked this week.
The AI watches for sentiment, urgency, repeat issues, VIP flags and stale tickets. When something needs a human, a manager hears about it instantly — with the full context already loaded.
Give your concierge a name, a tone, a vocabulary and a knowledge base. Aria at a boutique reads differently from Marcus at a resort and both stay on-brand every time.
WhatsApp, web chat, QR card on the bed — wherever. The AI picks up in under a second, any hour, any language.
FAQ? Answers instantly. Action needed? Opens a typed ticket, routes to the right department, sets the SLA timer, replies with an ETA.
Every ticket, every conversation, every SLA clock — live on one screen. Nothing slips. Nothing surprises.
Six months of operating data across boutiques, business hotels and resorts in 11 countries.
15 minutes with our team. We'll load a property like yours, walk through the live ops dashboard, and answer every question on the floor — no slides.